![]() Submit your tip at or 38 so we can get working for you. ![]() Well send you an email or SMS (depending on the verification method youve chosen) containing a One Time Password (OTP), to authenticate your request. When prompted, enter the email address or mobile phone number associated with your Amazon account and select Continue. On the Lock Screen: Unlock the screen and swipe down from the top of the screen. Have you experienced something you think just isn’t right? The KSL Investigators want to help. To reset your password: Go to Password assistance. Log out of the app and log back in using your registration number and. Their account was reinstated without having to pay for the fraudulently purchased gaming consoles.Ī look at Amazon’s terms and conditions on buying digital materials shows consumers are not buying the actual movie or book, but instead have purchased “right to view, use, and display” content “only as long as you remain an active member of the underlying membership or subscription program.”Īmazon’s spokesperson told us anyone who sees suspicious activity on their account should report it immediately to Amazon. As long as you keep an eye on your credit card statement and make sure that you are not missing any payments, then you will never be locked out of your Amazon account. ![]() Within hours, Amazon responded they “worked directly with the customer to address this and made it right.” Amazon holds your account for just 24 hours, so there is no need to worry about being locked out of your account. This time, KSL Investigators reached out to Amazon on the Strauss’s behalf through the company’s corporate communications department. /rebates/&.com252fe-readers252fhus5q-locked-kindle-account-can-t-logged. He claimed he protested by email four different times to Amazon, but only ever got the same form letter response with the same request for an additional credit card. Strauss said Amazon told him “we’re closing your account and the only way it’s going to be reopened is if you give us another credit card that’s valid that can pay for this $2,217.”
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